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We offer free shipping with all import duties covered on all orders to the European Union. This includes: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, but excludes Malta, Cyprus, and the non-mainland islands of EU member states.

In-stock orders are generally shipped within 2 business days, unless otherwise noted on the product page. Once shipped, orders typically arrive within 2–9 business days. ( We CAN NOT ship to PO BOXES.) 

In rare cases where an order cannot be shipped within 5 business days, we will notify you promptly.

We offer a 14-day return window, allowing you to request a return within 14 days after receiving your order.
For more details, please visit our Refund Policy.

All scooters/bikes come with a 1-year manufacturer's warranty for the original owner, covering manufacturing defects. 

This warranty does not cover damage caused by accidents, water exposure, or misuse.

For full details, please visit our Warranty Page

We're happy to help! If you have any questions about our products or services, please reach out to us at:

Email: rooder@ronzlla.com