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We offer free shipping on all orders to the USA, Canada, the EU, the UK, Australia, Switzerland, and more, with all import duties covered — shipped directly from our local warehouse. We also offer wholesale(OEM/ODM) shipping from China to worldwide destinations. For bulk orders, please contact us via email or WhatsApp. For retail orders, you can place your order directly online.

In-stock items are generally shipped within 2 business days from local warehose, unless otherwise noted on the product page. Once shipped, orders typically arrive within 2–9 business days. Please note that we cannot ship to PO boxes.

In the rare case that an order cannot be shipped within 5 business days, we will notify you promptly.

We offer a 14-day return window, allowing you to request a return within 14 days after receiving your order.
For more details, please visit our Refund Policy.

All scooters/bikes come with a 1-year manufacturer's warranty for the original owner, covering manufacturing defects. 

This warranty does not cover damage caused by accidents, water exposure, or misuse.

For full details, please visit our Warranty Page

We're happy to help! If you have any questions about our products or services, please reach out to us at:

Email: rooder@ronzlla.com